About
At BPW, we are more than just a Power, Water and Wastewater Utility. We are part of the community. Our Board of Commissioners is elected by the customers we serve. It's been that way since 1907. As a customer-owned utility, our decisions are made locally; that's what makes us responsive to you. Most of our employees are customers as well, and that drives them to provide nothing but the best in their responsibilities. Local Control, Local Service, Local Workers - That's what makes BPW Your Hometown Utility!
Services To Our Community
The Board has a total treatment capacity of 18 million gallons of water per day. In addition to over 200 miles of water lines, the Board has four above ground storage tanks, including the Peachoid, and 2 million gallons of ground level storage.
Customer Service
At BPW, we are committed to providing high-quality, professional service to all of our customers. Our customer service representatives are fully trained in our policies and procedures and are knowledgeable about every aspect of the utility services offered by BPW. They can accept your payment, set up a new account for customers who are moving, help you understand your bill, or arrange a service call with one of our field technicians. Friendly and helpful, our customer service team provides the personal connection that makes BPW Your Home Town Utility.
